What are cookies?
- Cookies are small pieces of data from a specific website that is stored on the computer or web browser while browsing the web. They can have many functions such as keeping track of a user"s browsing activity in order to serve up targeted information such as ads for goods or services. This is why if you are browsing shoes on Amazon, you might see ads about shoes, clothing, or footwear on that same day. Cookies also have simple functions like remembering login details for a specific website so that you can close out of it and open it up again without having to login. They also allow website owners to track user activity such as tracking exactly how many unique visitors they are getting to their website because each cookie has its own unique ID.
- How do we use cookies?
We use cookies to understand your interactions with our website and to learn to better serve you as an individual and also enhance our platform performance. We do not use cookies for targeted advertising purposes.
- What type of cookies do we use?
- We use four types of cookies:
- Essential:
we use these cookies to provide you with the services you have requested, such as staying logged into your “Payapp by UCL” account and making tuition payment. If you block these cookies, our service might not function properly for you.
- Performance:
we use these cookies to measure how often you visit our website, and your patterns in interacting with it. We use this information to improve our website to give users better experiences.
- Functionality:
we use these cookies to recognise you and remember your preferences or settings when you return to our website, so that we can provide you with a more personalized experience. For example, if you are based in Nigeria, we will remember this information and make sure you receive services that are tuned to Nigerian customers.
- Third Party:
we use third party cookies from our partners to help with measuring performance and also enhance our social media presence. For example, the Google Analytics cookie gives us information such as your journey between pages and whether you have clicked certain buttons. We advice you to check through these third party websites for more information about their cookie policy.
- Essential:
List of specific cookies used.
| Cookie | Cookie type | Duration | Purpose |
|---|---|---|---|
| _ga | Analytics | Moment + 2 years | The "_ga" cookie helps Google Analytics determine unique visitors to a website by storing information such as when a user first visited the site, when they last visited, and the number of times they have visited |
| _gid | Analytics | Moment + 24 hours | The "_gid" cookie is a part of Google Analytics and is used to distinguish users. |
| _gat[_<customname>] | Analytics | Moment + 1 minute | The "_gat" cookie in Google Analytics is used to throttle the request rate to Google Analytics. When Google Analytics is deployed via Google Tag Manager, the cookie name can have a custom suffix appended to it, like "gat<customname>". |
| __utma | Analytics | Moment + 2 years | This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. |
| __utmb | Analytics | Moment + 30 minutes | This cookie is used to establish and continue a user session with our site. When a new page is clicked, the cookie is reset. If you leave the website or cease activity, the cookie is deleted. |
| __utmc | Analytics | Session | This cookie is used in conjunction with __utmb to determine whether or not to establish a new session. |
| __utmt | Analytics | Moment + 10 minute | The "__utmt" cookie is a legacy cookie used by Google Analytics. It is used to control the request rate to Google Analytics. |
| __utmz | Analytics | Moment + 6 months | The "__utmz" cookie is a standard cookie used by Google Analytics to store information about how a visitor reached a website. Specifically, it tracks the traffic source or marketing campaign that directed the user to the site. |
| __utmv | Analytics | Moment + 2 years | The "__utmv" cookie is part of the Google Analytics suite of cookies, specifically used for custom visitor segmentation |
| AMP_TOKEN | Functionality | Moment + 30 seconds to 1 year | The "AMP_TOKEN" cookie is used by Google Analytics in conjunction with the AMP (Accelerated Mobile Pages) framework. |
| _ga_<wpid> | Analytics | Moment + 2 years | The "ga<wpid>" cookie in Google Analytics is used for tracking and distinguishing users. The "_ga" cookie is a persistent cookie that is typically used to distinguish unique users by assigning a randomly generated number as a client identifier. The "<wpid>" portion is often used to identify a specific website property or account within Google Analytics. |
| _dc_gtm_<property-id> | Analytics | 1 minute | The "dc_gtm<property-id>" cookie in Google Analytics is used by Google Tag Manager (GTM). GTM is a tool provided by Google that allows website owners to manage various tracking and analytics scripts on their websites more efficiently |
| _gaexp | Analytics | Set by customer; max of 93 days | The '_gaexp' cookie is used by Google Analytics to determine a visitor's inclusion in an experiment and the expiry of experiments a user has been included in. This cookie is set when a user visits a page and is used to determine which variation of a particular experiment a user has been exposed to, as well as to track the expiry of the experiment. |
| _gaexp | Analytics | 10 seconds | The '_gaexp_rc' cookie in Google Analytics is related to the Google Optimize tool, which is used for A/B testing and experimentation on websites. |
| _opt_awmid | Analytics | Moment + 24 hours | The '_opt_awmid' cookie is part of Google Analytics' conversion tracking feature. Specifically, it is used in conjunction with Google Ads to track and optimize advertising campaigns. |
| _opt_awmid | Analytics | Moment + 24 hours | The '_opt_awgid' cookie is part of Google Analytics' integration with Google Ads. It is used to track and report website traffic and ad campaign performance when Google Ads' auto-tagging feature is enabled. |
| _opt_awkid | Analytics | Moment + 24 hours | The '_opt_awkid' cookie is part of Google Analytics' Optimize service, which allows website owners to conduct experiments and tests on their site's content to optimize user experience and performance. This cookie is used to store the unique ID for the website's Optimize experiments. |
| __cfduid (.zdassets. com, .customerd omain and .zopim.com ) | Zendesk | Moment + 1year | |
| __cfruid(customer domain) | Zendesk | End of session | This is a third party cookie that helps our third party customer support system identify your session and keep track of your interaction with the chatbot. For more information, please read the zendesk cookie policy here: Zendesk cookie |
| __cfruidZD-currentTime | Zendesk | End of session | |
| __zlcmid | Zendesk | Moment + 1 year | |
| __zlcmid | Zendesk | Moment + 1 year |
- Adjusting Cookies?
Adjusting cookies gives you more control over your online privacy and allows you to manage how your data is tracked and used by websites. Here are several ways you can control cookies:
- Browser Settings: Most web browsers allow users to control cookies through their settings. Users can typically choose to block all cookies, accept only first-party cookies (from the website being visited), or accept cookies selectively by domain. Browsers also often offer options to clear cookies and browsing data. The following links include instructions on controlling cookies for various browsers:
- Cookie Managers: There are browser extensions and add-ons available that provide more granular control over cookies. These tools allow users to block specific types of cookies or manage cookie preferences on a site-by-site basis.
- Privacy Mode: Many web browsers offer a private browsing mode (e.g., Chrome's Incognito mode or Firefox's Private Browsing) that does not store cookies, browsing history, or other data from the browsing session. This can be useful for temporary browsing sessions where users do not want their activity to be tracked.
- Opt-Out Tools: Some websites and advertising networks provide opt-out tools that allow users to opt out of targeted advertising cookies. These tools typically set a special cookie in the user's browser that signals to the network not to track their activity for targeted advertising purposes.
- Third-Party Cookie Blocking: Some browsers and browser extensions offer options to block third-party cookies specifically. Third-party cookies are set by domains other than the one the user is currently visiting and are often used for tracking purposes.
- Regularly Clearing Cookies: you can periodically clear their browser cookies and browsing history to remove any stored data and reset their online identifiers. By using these methods, you can exert more control over their online privacy and manage how their data is tracked and used by websites and advertisers. It's important for users to regularly review and adjust their cookie settings to align with their privacy preferences.
Contact UsPlease contact our data privacy officer if you have any questions and comments about this policy on our contact us page or office address.
- Adjusting Cookies?
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